| Reply from Robin Haettich on Dec 27 at  2:42 PM                                       | SAP Note 935391, as far as I know. With best regards,
 Robin
 
 
 |  |  |  | ---------------Original Message--------------- From: Guillaume Blanchard
 Sent: Tuesday, December 27, 2011 2:10 PM
 Subject: Service Desk Message Error
 
 Hi everyone,
 
 I'm trying to send a test message for the SAP go live procedure for my SOLUTION MANAGER 7.1 on Windows 64/Oracle.
 
 In service desk => create support message: I can manage to create the message but it doesn't seem to be sent to SAP.
 What is the procedure once the message is created to send it to SAP? Cause when I select: "send message to SAP" I have the following error: The system could not find your SAP customer message system user"
 
 Any ideas?  Thanks.
 | 
 
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